Shipping Policy

How long will it take for my order to ship?

All orders take about 24-48 business hours to process and ship out. Normally, we will ship out same day orders by 8PM EST everyday. All packages will ship Monday-Friday. Weekend orders will be processed and sent out the following Monday as our carriers do not come pickup packages on weekends.

I live on the East/West Coast, how long until my order gets here?

You can expect your package to arrive in 2-7 business days depending on where you are located and which shipping you have requested.

My order says it got delivered, but I cannot seem to locate it at my front door or my mailbox. What should I do?

We HIGHLY recommend you check with your local carrier to see if the package accidentally ended up with a neighbor, different PO box or mailbox. More than likely, this seems to answer this question. However, if you still cannot locate your package, please email shoptoptierstore@gmail.com so we may open a case with the carrier to locate the package.

Do you guys offer overnight shipping?

We currently do not offer this service.

Can I get it faster than 2 days if I live in the state?

We love to help our community face to face, you have the option to order your product for pick up to guarantee a faster process to receiving your product.